Privacy policy

Addendum to the Privacy Policy

Processing of Personal Data on ablefy as Part of the Cancellation Process

If you exercise your right of withdrawal using the withdrawal button provided on our website, we will process the personal data you provide solely for the purpose of handling your notice of withdrawal and fulfilling our legal obligations in connection with the rescission of the contract. We process the following data: your first and last name, your email address, the order ID or invoice number, the type of right of withdrawal asserted, as well as the timestamp and the system-generated withdrawal ID.

If you use the optional free-text field, we will also process the information contained therein. The legal basis for the processing is Article 6(1)(b) of the GDPR, to the extent that the processing is necessary for the performance of the contract rescission, as well as Article 6(1)(c) of the GDPR, to the extent that we are complying with legal obligations—in particular, the obligation to confirm receipt of the cancellation on a durable medium pursuant to Section 356 of the German Civil Code (BGB). Your data will be transferred to our payment service provider to process the refund and to our email service provider to send the confirmation email.

The technical processing of the revocation procedure is handled via the ablefy platform (ablefy GmbH, Potsdamer Straße 125, 10783 Berlin). Your data will not be disclosed to any third parties beyond this. We store your data for the duration of the statutory retention periods, which are generally ten years from the date we receive your notice of withdrawal. The withdrawal log is stored in an unalterable format and cannot be subsequently deleted or modified.